Terms of Service

Terms of Service

By using the PawBuddy website and purchasing our products, you agree to the following terms.

Products

PawBuddy products are designed for pets and their owners. Product descriptions, specifications, and compatibility details are provided as accurately as possible.

Pricing

All prices are listed in South African Rand (ZAR) and may change without notice.

Orders

We reserve the right to refuse or cancel orders at our discretion, including cases involving:

  • Incorrect pricing.
  • Suspected fraud.
  • Product availability issues.

Shipping

We use Aramex as our delivery partner.

Estimated delivery time is 7–11 business days after dispatch. Delivery times are estimates and may vary depending on courier operations and your location.

PawBuddy is not responsible for delays caused by third-party couriers.

Intellectual Property

All content on this website, including branding, images, product descriptions, logos, and other materials, belongs to PawBuddy and may not be copied or used without prior written permission.

Limitation of Liability

PawBuddy is not responsible for:

  • Damage caused by misuse of products.
  • Indirect or incidental losses.
  • Incorrect installation, handling, or use of products.

Customers are responsible for using products correctly and safely.

Changes to These Terms

We may update these Terms of Service at any time without prior notice.

Contact

For any questions regarding these terms, contact:

PawBuddy
Email: paw@pawbuddy.co.za