Delivery Policy

Thank you for shopping with PawBuddy.

We aim to process and deliver all orders as quickly as possible.

Orders are typically processed within 1–4 business days after payment confirmation.

You will receive a confirmation email once your order has been placed.

We use Aramex as our trusted delivery partner.

Estimated delivery time within South Africa is 7–11 business days after your order has been dispatched.

Delivery times may vary depending on courier operations and your location.

Once your order has shipped, you will receive a tracking number via email where available.

Customers are responsible for providing the correct shipping details at checkout.

PawBuddy is not responsible for orders shipped to incorrectly entered addresses.

If your package is delayed or appears lost in transit, please contact us and we'll assist you as soon as possible.

For any delivery questions, contact:

PawBuddy
Email: paw@pawbuddy.co.za